Managed Services
Most organisations look to adopt best practices, processes and innovations for ensuring sustainable business growth and operational efficiency to achieve competitive advantage.

Arbiva takes its Application Management services to the next level with its proven experience in Managed Services.

Our Managed Services cover the entire gamut of Scope Management, Pricing Models, Governance & Reporting mechanisms and Delivery structures. The key value proposition for our Managed Operations/Services stack is to deliver and assure the defined services at a defined cost.
Through our IT Managed Services, we will fully manage the end to end of your core IT functions:
Solution Architecture and Design   Performance Engineering
Application Development   Quality Assurance & Testing
Application Management   Change Management
IT Operations   Project Management
Our approach is tailored to meet your requirements and is flexible enough to implement and manage selective projects, as part of ongoing operations. This provides our customers with best of both worlds - control and flexibility over their information systems without either the pain or cost of running them.

At Arbiva, we adopt process-driven approach using industry best practices, baseline your current IT ecosystem, implement the best metrics to arrive at a mutually agreeable way of measuring your applications and infrastructure. These metrics are benchmarked to provide you consistent, predictable and measurable results. We will ensure that proven delivery and reporting mechanisms are put in place so that operational efficiency can be measured.

Our Onsite-Offshore model will help in offering a cost effective means of managing your IT by improving operational efficiency and our continuous attempts to reduce Opex and Capex will help your organization to improve profitability.
Our SLA-driven services will align with your business processes to ensure:
High availability of systems
Faster roll-out of new services
Minimal Turn Around Time for applications enhancements
Key benefits
Improve operational efficiency and overall service quality
Reduce Opex and Capex
Increase customer satisfaction
Achieve organisation’s objectives