Arbiva
 
 
Industries
Telecom
Telecom companies today are undergoing a major transformation with innovative technologies under competitive pressures and changing business models. To compete with these challenges, Telcos have to keep themselves on par with evolving technological landscape in order to retain the competitive edge and be able to sustain growth and profitability Telcos are looking for effective utilization of new technologies, faster Concept-Market capabilities, reduced costs and risks, and excellent customer service.
 
Our Telecom practice primarily focuses on providing seamless services to Telcos who offer voice, data, and other wide range of enterprise services through wireless, wire-line, broadband and DTH.
 
As the preferred IT solutions provider, we help organizations streamline operations to drive value and position themselves ahead of competition through our innovative solutions that offer cost advantage and reduced time-to-market and superior service delivery. Customer focused solutions, innovation, and convergence are some differentiators that sets us apart.
 
We help in COTS (commercial, off-the-shelf products) assessment, implementation as well as custom development of BSS / OSS. In addition to development and implementation, we offer performance tuning, master data management, data extraction and testing of BSS / OSS.
 
Value Proposition
Our team was instrumental in successfully implementing OSS/ BSS applications for more than 16 Telcos globally, 2 Greenfield operations and rolled out 3 transformation projects. With our vast system integration expertise, we can reduce time-to-market, while solving complex problems and system integration (SI) issues.
 
Having worked closely with Business and Operations of one of the largest Telco in India, our team understands the Business challenges better and we can help our customers to overcome some of the challenges through our innovative solutions resulting in
 
Reduced Time to Market   Data Analytics and insights
Improved Revenue Margins   Regulatory compliances
Superior Customer Experience   Quick Customer acquisition and service provisioning
Improved Operational Efficiency   Maximize Return on Investment
Reduced Revenue Leakage   Improvement in Employee productivity by processes automation
 
BSS/OSS
With our in-depth understanding of the operational and business challenges faced by various telecommunication companies, we have designed world class solutions for achieving operational excellence. Through our coherent and evolving portfolio of offerings covering fulfillment, service assurance, billing and revenue assurance as well as indigenously developed solution offerings our team has helped many Telecom service providers.
 
Our solutions with eTOM Operations Map have helped service providers to add value to their business and provided operations support.
 
With our primary focus on telecom, and a comprehensive BSS/OSS Practice with proven consulting and delivery skills in all major BSS/OSS products, we can execute major IT transformation programs successfully.
 
We are:
The team that built, delivered and managed the entire green-field IT platform for one of the largest Telecom service provider in India.
The team that ensured the success of On Site-Off Shore model through process oriented requirements definition, development and delivery methodology with focus on quality, on-time delivery and customer satisfaction.
The team that understands business & mission critical nature of IT applications & infrastructure, given our extensive experience.
The team that managed multiple OSS/BSS implementations, customizations and migration projects for major Telcos in India, APAC and Middle East Regions.
 
Mature end-to-end telecommunications experience
Experience in developing robust and scalable systems
Proven track record managing large data volumes
Striving for continuous improvements in system performance and high availability
Aligning IT to meet business objectives and IT / business processes
 
Our strength lies in developing and implementing web & mobile applications for Customer Life Cycle Management, Channel Partners Enablement, Revenue Assurance and Customer Self Care.
 
We have developed solutions for Prepaid Dealer management & distribution tracking, Channel Partner management, Commissions and Incentives calculation and payouts, Sales force automation, Product catalogue and Revenue management, Multilingual Invoice design, generation and invoice delivery tracking for postpaid.
 
We work with our customers to leverage upon their vision, added with our expertise in Telecom, to develop new product and service offerings for modernizing business support systems (BSS) and operational support systems (OSS) capabilities which can bring operational efficiency while maintaining cost efficiency and business agility.
 
Products Experience
Our team has extensive experience in BSS-OSS products such as: